Customer Experience

A company with a Customer Service set-up dealing

with Freezing systems



Has a Customer Service set-up dealing with Freezing systems across different cities


  • Manages all customer AMC's offline on a paper
  • Usually missing out the commitment times provided to the customer inspite of best efforts of service
  • Has agreement with few Partners to manage customer service on their behalf
  • Do not have clear visiblity of future receivables
  • Receive Alerts for all the events of Service, Spare parts and Payments

ContractNest provides a fertile solution not just in automating the process but dramatically

increase Customer Experience.